Terms of Service

1. Acceptance of Terms

Welcome to Traquiva! By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of the platform constitutes acceptance of any changes.

2. Description of Service

Traquiva is an AI-powered learning platform that provides educational content, coding tools, mentorship, and career support for individuals learning technology skills. Our services include but are not limited to:

• Access to learning materials and courses
• AI-powered code editor and development tools
• Personalized learning paths and curriculum
• Mentorship sessions with industry professionals
• Community features and collaboration tools
• Career support and job placement assistance

3. User Accounts

3.1 Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem appropriate. You may also terminate your account at any time by contacting us.

4. Acceptable Use Policy

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Harass, abuse, or harm other users or mentors
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Scrape, copy, or redistribute our content without permission
• Impersonate another person or entity
• Share your account credentials with others
• Use automated tools to access the platform (except as authorized)
• Interfere with or disrupt the platform's operation

5. Intellectual Property Rights

5.1 Our Content

All content on the Traquiva platform, including but not limited to text, graphics, logos, images, videos, software, and course materials, is the property of Traquiva or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of any code, projects, or content you create using our platform. By using our services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content for the purpose of providing and improving our services.

5.3 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our platform for your personal, non-commercial use.

6. Payment and Subscriptions

6.1 Pricing

We offer various subscription plans as described on our pricing page. Prices are subject to change with notice. Any price changes will not affect your current subscription period.

6.2 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method for all fees incurred. If payment fails, we may suspend your access until payment is received.

6.3 Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of your initial purchase. Refunds are not available for renewals or after the 30-day period.

6.4 Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. You will retain access to paid features until the end of the billing period.

7. Mentorship Services

Mentorship sessions are provided by independent contractors. While we vet our mentors, we do not guarantee specific outcomes from mentorship sessions. Mentors provide guidance and advice, but you are responsible for your own learning and career decisions.

8. Disclaimers and Limitations of Liability

8.1 Service "As Is"

Our platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the platform will be uninterrupted, error-free, or secure.

8.2 No Employment Guarantee

While we provide career support and job placement assistance, we do not guarantee employment or specific salary outcomes. Your success depends on many factors, including your effort, skills, and market conditions.

8.3 Limitation of Liability

To the maximum extent permitted by law, Traquiva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Traquiva, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your use of the platform.

10. Third-Party Services

Our platform may integrate with or link to third-party services (e.g., GitHub, payment processors). We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is subject to their terms and conditions.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12.2 Arbitration

Any dispute arising from these Terms or your use of the platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the platform after such changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Traquiva regarding your use of the platform and supersede all prior agreements.

16. Contact Information

If you have questions about these Terms, please contact us: